FAQ

Straight answers for sellers evaluating RentedMall.

What is RentedMall?

A multi-tenant SaaS for launching and operating automated digital-product stores — plus crypto balance, gateway, and escrow.

Are platform users and customers the same?

No. Sellers/admins are platform users. Buyers are store-scoped customers with separate identity.

Can one organization run multiple stores?

Yes. Organization is the ownership boundary; each store is an isolated commerce tenant.

How do payments work?

Checkout uses pluggable providers (manual, HMAC, or RentedMall crypto gateway). Inventory is reserved server-side; amounts are never trusted from the client.

What about seller subscriptions?

Plans live under Organization → Billing and can be paid from your RentedMall crypto balance. Draft stores can be customized unpaid; public activation requires a valid subscription.

Do you support custom domains?

Yes — add a host under Store → Overview, point DNS, and verify. Platform subdomains work immediately for storefronts.

Is escrow separate from store orders?

Yes. Escrow funds, seller balances, gateway settlement, and store customer payments use separate ledgers.